Recover access

Before you start

Confirm the account or public information context. Public visibility does not confer investor eligibility, organization membership, or transaction authority.

Follow the task

1. Choose account recovery for a lost sign-in credential, or the supported entity-authority recovery flow for a lost operating wallet.

2. Complete the checks and approvals required by the selected recovery path.

3. Verify restored sign-in and effective entity authority separately before resuming operations.

Related settings

Use the detailed procedure for the task's field meanings, conditional paths, and operating constraints.

The Public and Account Access pages and controls lists the current application locations, registered input controls, and supported action inputs. Read-only values are distinguished from editable forms.

Check the outcome

After a change, use its operation or transaction reference to find the saved record. Reload before relying on new values.

A pending approval or signature shows progress. Check the action-specific result described in the procedure.

Resolve a blocked task

Check the active account, entity, network, authority, required saved dependencies, validation, and data freshness. If an operation is already pending, inspect it before submitting another action.

Use Troubleshooting for missing records, expired items, stale sources, rejected wallet steps, and delayed saved state.

Return to Public and Account Access common tasks.