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Incident Response

Overview

Product manual for stakeholder reports, incident protection, SRE review, governed action review, degraded states, emergency paths, and release evidence.

Incident Response is the product area for reporting, triaging, coordinating, and evidencing degraded or emergency states. It coordinates response but does not bypass protocol authority, timelocks, canonical truth, or release gates.

Incident pages use message, report, and governed-action fields. Exact message composition and reply fields are listed in Input Field Reference.

Real Torq frontend showing stakeholder incident report surface

Visible fieldWhat the user enters or selectsWhat it is for
Incident typeSelect compromised wallet, asset safety, vault exposure, market risk, or status projection.Classifies the incident report.
Entity typeSelect investor, vault, market, asset, or partner.Identifies affected object family.
RoleSelect investor, depositor, borrower, liquidator, or partner member.Identifies reporter or affected role.
Affected address, vault, market, or referenceEnter an address or reference ID.Identifies the affected object.
JSON summary: describe the incident evidenceEnter JSON or text evidence summary.Records report evidence and context.
Submit ReportClick after filling the incident fields and connecting a wallet.Submits the stakeholder incident report.
SearchType report, status, type, role, or subject.Filters incident report rows.
SeveritySelect or read severity where surfaced.Classifies operational urgency.
StatusSelect or read report status.Shows review stage.
Timelock StateRead queued, executable, cancelled, expired, or invalid state.Shows governed action status.
QueueClick where governed action queue is available.Queues a sensitive action.
ExecuteClick after delay has passed and action is valid.Executes a queued governed action.
CancelClick where cancellation authority is available.Cancels a queued action.