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Support

Find the current preview boundary, compatibility policy, request identifiers, and safe escalation path.

Torq Developer Platform is currently a controlled Developer Preview. Use the current platform status and compatibility policy before making an availability, production, or package-publication assumption.

Include these details in a support request

  1. The x-request-id or API error requestId.
  2. The environment, chain ID, and timestamp.
  3. The workflow request ID or transaction hash when relevant.
  4. The error code and blocked reason.

Do not include a secret key, wallet-session token, signed challenge, seed phrase, private key, or raw customer credential.

Useful references

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